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CRM Manager
คลองเตย กรุงเทพมหานคร
บริษัทCarro Thailand
ที่อยู่คลองเตย กรุงเทพมหานคร
ประเภทงานงานประจำ
รายละเอียดงาน
ประเภทงานงานประจำ
เงินเดือนรายเดือน
รายละเอียดสินค้า
Job OverviewWe are looking for a skilled Customer Relationship Management Manager who builds and maintains strong, long-term and beneficial relationships with a company's user. By providing a positive post-sale experience and promotion, communicating branding and helps build trust in the organization to ensure users continue to support the brand and bring more traffic.
The ideal candidate will have a strong emphasis on CRM strategies, loyalty programs and database management to build strong relationships with users. You will be able to analyze user's behavior in terms of Seller and Buyer to each stage to deliver the best-in-class digital experience for Kaidee users across channels, to enhance the users experience.
Responsibilities• Implement marketing strategy for loyalty customers, including communications and campaigns through Braze CRM tools, email direct marketing, Push notification and Line OA community, loyalty program.• Implement user segmentation plan, campaigns and journey, including develop communications and set up campaigns in CRM system.• Implement a life-cycle journey plan and execute CRM solutions with Marketing Automation Platforms.• Drive CRM/ Data usage across platforms (Line, Email, Push notification, etc.) to build growth and efficiency.• Creative copy writing both Thai and English for all creatives including content card, Push notification and EDM.• Work with tech team to segment user behavior on each stage and clarify event count to track performance.• Work with graphic team to do creative materials including content card, EDM.• Analyze (Data, Segmentation, KPI results) and Develop implication and change needed for organization.
Requirements• Bachelor or Higher degree in Marketing or related fields.• At least 3 years of CRM experience.• Experience in managing large scale of CRM/loyalty.• Working experience from loyalty marketing company.• Keep update on market/competitors loyalty & reward program to stay ahead of the curve.• Perform such other duties as may be assigned by supervisor.• Experience in Braze CRM tools, Insider, Iterable, AppFlyer or MoEngage is a Plus.อ่านเพิ่มเติม
The ideal candidate will have a strong emphasis on CRM strategies, loyalty programs and database management to build strong relationships with users. You will be able to analyze user's behavior in terms of Seller and Buyer to each stage to deliver the best-in-class digital experience for Kaidee users across channels, to enhance the users experience.
Responsibilities• Implement marketing strategy for loyalty customers, including communications and campaigns through Braze CRM tools, email direct marketing, Push notification and Line OA community, loyalty program.• Implement user segmentation plan, campaigns and journey, including develop communications and set up campaigns in CRM system.• Implement a life-cycle journey plan and execute CRM solutions with Marketing Automation Platforms.• Drive CRM/ Data usage across platforms (Line, Email, Push notification, etc.) to build growth and efficiency.• Creative copy writing both Thai and English for all creatives including content card, Push notification and EDM.• Work with tech team to segment user behavior on each stage and clarify event count to track performance.• Work with graphic team to do creative materials including content card, EDM.• Analyze (Data, Segmentation, KPI results) and Develop implication and change needed for organization.
Requirements• Bachelor or Higher degree in Marketing or related fields.• At least 3 years of CRM experience.• Experience in managing large scale of CRM/loyalty.• Working experience from loyalty marketing company.• Keep update on market/competitors loyalty & reward program to stay ahead of the curve.• Perform such other duties as may be assigned by supervisor.• Experience in Braze CRM tools, Insider, Iterable, AppFlyer or MoEngage is a Plus.อ่านเพิ่มเติม
รูปภาพ
- ลงประกาศเมื่อ06 มี.ค. 2567 10:19 น.
- หมายเลขประกาศ369230776
คำค้นหาที่เกี่ยวข้อง
งานที่คล้ายกัน
ดูเพิ่มเติม
เกี่ยวกับ kaidee
ศูนย์ช่วยเหลือ
ติดต่อเรา
บริษัท จูอาโล่ มาร์เก็ตเพลส จำกัดเลขที่ 191/22-25 อาคารซีทีไอ ทาวเวอร์ ชั้น 26 ถนนรัชดาภิเษก แขวงคลองเตย เขตคลองเตยกรุงเทพมหานคร 1011002-119-5000[email protected]
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