Job Description**Incident Response:** Serve as the first line of defense for security incidents within the client's environment, applying basic incident management strategies to mitigate issues.**Vulnerability Management:** Perform regular checks to identify potential vulnerabilities within the client's systems and assist in prioritizing and remediating identified risks.**Security Tool Management:** Oversee the operation and basic troubleshooting of security tools and software at the client site, such as antivirus and firewall systems.**Compliance and Advisory:** Assist in reviewing the client's security posture against basic industry standards and provide recommendations for enhancements.**Customer Support:** Engage directly with client stakeholders to understand their security concerns, offering support and guidance to address their needs.**Continuous Learning:** Maintain an ongoing commitment to learning about new security threats, solutions, and practices to improve the level of service provided to the client. Requirements**Education & Certification:**• Associate degree in Computer Science, Information Technology, or equivalent experience.• Entry-level certifications like CompTIA Security+ or Network+ are preferred. **Experience:**• Minimum 1 year in a technical support, IT operations, or basic • Experience with customer service or client-facing roles is advantageous. **Skills & Knowledge:**• Basic knowledge of cybersecurity principles, tools, and best practices.• Understanding of common cybersecurity threats and preventative measures.• Ability to use and manage standard security software (e.g., antivirus, firewall). **Personal Attributes:**• Strong problem-solving abilities and a keen willingness to learn.• Effective communication skills, capable of explaining technical concepts in clear terms.• Customer-focused attitude with a commitment to addressing client needs.• Adaptability to work in various client environments and respond to changing requirements.• Proactive approach to tasks with the initiative to seek help when necessary.