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Search Operations Team Lead - Thailand
วังทองหลาง กรุงเทพมหานคร
บริษัทTikTok
ที่อยู่วังทองหลาง กรุงเทพมหานคร
ประเภทงานงานประจำ
รายละเอียดงาน
ประเภทงานงานประจำ
เงินเดือนรายเดือน
รายละเอียดสินค้า
Key Responsibilities:• Leading, managing, recruiting & developing the local search operation team, helping them to achieve their full potential and maintain high standards & quality of work• Being responsible for ensuring that all services are delivered within the framework of TikTok's core values and in line with existing policies & procedures• Being responsible for leading the team to perform policy, process & strategies localization, BPO quality management, Quality assurance, RCA, data analysis & deep dives, making reports & policy recommendations and strengthening the team's understanding of Search Ops policies.• Continuously evaluate outcomes, manage performance, establish and optimize the workflow and SOPs, report, analyse, and optimize quality process to ensure productivity, quality, effect and efficiency goals can be met.• Being responsible for cooperating with cross-functional teams such as product, research & development teams to optimize search strategies and improve users' search experience.• Being responsible for landing new projects and providing high-quality training to BPO site• Actively promoting and supporting inclusion, ensuring that individuals are supported to participate in community and work opportunities according to their interests and goals• Creating an inspiring team environment with an open communication culture, utilizing clear goals and objective setting to help the team succeed• Additional compatible and related responsibilities which are not necessarily listed above• Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content
Qualifications• 3+ years’ experience working on quality management in a major tech or media company, experience in Search operation is a plus• Recent and minimum 2 years experience as Team Lead/Content Manager/ Technical Lead [Strong people management skills and currently managing large multicultural teams with diverse skills.]• General knowledge about Search Engineering/Search engines and Search related strategies.• Deep understanding of online safety, privacy, and expression issues• Strong attention to detail and ability to work independently• Possesses good interpersonal skills, demonstrate good judgment, training and coaching skills• Proven track record of working with cross-functional partners, across different countries, ideally have experience with different markets/region• Outstanding natural communicator (verbal/written) with excellent language and communication skills at full proficiency level in English and Thai)อ่านเพิ่มเติม
Qualifications• 3+ years’ experience working on quality management in a major tech or media company, experience in Search operation is a plus• Recent and minimum 2 years experience as Team Lead/Content Manager/ Technical Lead [Strong people management skills and currently managing large multicultural teams with diverse skills.]• General knowledge about Search Engineering/Search engines and Search related strategies.• Deep understanding of online safety, privacy, and expression issues• Strong attention to detail and ability to work independently• Possesses good interpersonal skills, demonstrate good judgment, training and coaching skills• Proven track record of working with cross-functional partners, across different countries, ideally have experience with different markets/region• Outstanding natural communicator (verbal/written) with excellent language and communication skills at full proficiency level in English and Thai)อ่านเพิ่มเติม
รูปภาพ
- ลงประกาศเมื่อ11 มี.ค. 2567 17:02 น.
- หมายเลขประกาศ369258036
คำค้นหาที่เกี่ยวข้อง
งานที่คล้ายกัน
ดูเพิ่มเติม
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เกี่ยวกับ kaidee
ศูนย์ช่วยเหลือ
ติดต่อเรา
บริษัท จูอาโล่ มาร์เก็ตเพลส จำกัดเลขที่ 191/22-25 อาคารซีทีไอ ทาวเวอร์ ชั้น 26 ถนนรัชดาภิเษก แขวงคลองเตย เขตคลองเตยกรุงเทพมหานคร 1011002-119-5000[email protected]
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